What payment methods do you accept?
Accepted Payment Methods for Channmas Web Design Agency:
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Credit and Debit Cards: We accept major credit and debit cards such as Visa, MasterCard, American Express, and Discover. These payments are processed securely through our payment gateway.
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PayPal: We also accept PayPal as a payment method. It is a safe and secure way for our clients to make payments.
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Bank Transfer: Clients can also make payments through bank transfer. Our bank details will be provided to the client upon invoice.
- Cashapp: We also accept PayPal as a payment method. It is a safe and secure way for our clients to make payments.
Please note that all payments should be made within automatically of receiving the invoice. We do not allow customers to pay later. If you have any questions about our payment methods, please contact us at support@channmas.biz
Updating creditcard information
At Channmas Web Design Agency, we understand the importance of keeping your credit card information up to date. Here are the steps you can take to update your credit card information:
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Log in to your account: If you have an account with us, log in to your account using your email and password.
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Navigate to the billing section: Once you are logged in, navigate to the billing section of your account. This is usually located in the menu or the dashboard.
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Update credit card information: In the billing section, you will find the option to update your credit card information. Enter your new credit card details, including the card number, expiration date, and CVV code.
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Save changes: After entering your new credit card information, be sure to save the changes. This will update your credit card information in our system.
If you do not have an account with us, or if you have any trouble updating your credit card information, please contact us, and we will assist you.
Please note that it is important to keep your credit card information up to date to avoid any interruption in service and to ensure timely payment of invoices.
Invoices and VAT
We understand that when it comes to digital products, Value Added Tax (VAT) may not be applicable.
As per standard VAT regulation, digital products such as web design and development services, online courses, e-books, and software are generally not subject to VAT. This is because they are considered to be services provided electronically and not tangible goods.
However, please note that VAT laws may vary depending on the country and region, and it’s always a good idea to consult with a tax professional or check with local authorities to confirm the VAT status of your digital products.
When invoicing our clients for digital products, we will make sure to exclude VAT and clearly state that no VAT is applicable. If you have any questions or concerns about VAT and its applicability to our services, please do not hesitate to contact us.
Payment refunds
Digital products are non-tangible and cannot be returned. As such, we have a strict no-refund policy for all digital products including website development, online courses, e-books, and software.
Our no-refund policy is in place for several reasons, including but not limited to:
- Digital products can be easily copied and shared, making it difficult to ensure that a refunded product is not being used.
- Many digital products include detailed descriptions and preview materials, making it easy for customers to understand exactly what they are purchasing before making a purchase.
- The nature of digital products is such that once a customer has access to the product, it cannot be returned.
We understand that this policy may not be suitable for everyone, so before making a purchase, please ensure that you understand the terms of our no-refund policy.
If you have any questions or concerns about our no-refund policy, please do not hesitate to contact us. We will be happy to assist you and provide any additional information that you may need.